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The Carpet Doctor Pets love carpets, but sadly, carpets don't always love pets. Our methods not only clean but eradicate odours. They don't cover them up but remove the odour causing bacteria and dirt leaving them fresh smelling for longer. Whether it's a spring clean, full house or just emergency stain removal, we can help! On top of deep cleaning any type of fitted carpet, we also specialise in leather cleaning, upholstery cleaning and tile cleaning and sealing. On top of deep cleaning any type of fitted carpet, we also specialise in upholstery cleaning, rugs, leather cleaning and tile cleaning and sealing.
Services
We are a family run and owned business based in Dorchester, Dorset. Our manager and owner Steve Chapman has over 25 years experience in expert carpet cleaning services. We believe in complete customer satisfaction. We treat every customer individually, there's no one size fits all method here. We strive to provide all of our customers a great value high quality service.
Over time the dust dulls them, the allergens hang around and the dirt can cause a real smell. The carpet is first sprayed with a detergent-like treatment to loosen any soils in the carpet. Then using high power machinery the carpet is simultaneously rinsed and vacuumed to remove all soils and treatment.
And as much as quick mop might clean their surfaces, over time ingrained dirt changes their colouring and dulls them. Using a combination of rotating brushes and steam extraction we can bring your tiles back to new.
If you need any more information about us or our methods, would like to arrange a survey or quote, or need urgent carpet assistance please contact us either by the details below or via the contact boxes.
Reviews (12)
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Anna Warwick
Dec 03, 2021
Very thorough and professional service with excellent results would highly recommend Services: Pet stain and odour removal, Area rug cleaning, Carpet cleaning, Upholstery cleaning
Natalie
Jul 25, 2021
I'd highly recommend The Carpet Doctor. Tammy went out of her way to accommodate us during a very busy period and Simon did such a great job with the carpets that they look new. Very professional, friendly and efficient service. Service: Carpet cleaning
Kate Critchell
Jul 17, 2021
Simon did such a fantastic job! Sofas look totally brand new and smell lovely too. Will definitely use again and would highly recommend. Professional, friendly service with a perfect finish. Service: Upholstery cleaning
Barbara Nineham
Jun 16, 2021
I had two runner rugs and a larger rug cleaned superbly by The Carpet Doctor for a very reasonable price. Steve collected them on the date agreed and delivered them back, again on the date agreed. Having watched the video of the processes involved, no wonder they looked so good - very through and done with pride in their workmanship. Thank you both and I'll be back - and recommend you to everyone!
Shirley Smith
May 27, 2021
Very professional friendly, courteous and service with amazing results. These guys really know their stuff! Highly recommended.
Rebecca Masters
May 21, 2021
Simon was friendly, efficient & professional. In our commercial building (Pulse Fitness) the carpets were looking dowdy, tired with a couple of oil stains within the gym area. I wasn't convinced it would help remove as much as it did, I was wrong! Really pleased with the result. Would highly recommend using the Carpet Doctor. Service: Carpet cleaning
Jimmy
Apr 25, 2021
Very impressed with the service. Not only were The Carpet Doctor extremely competitive on rates compared to national competitors, the service was excellent. Service: Carpet cleaning
Diana James
Mar 16, 2021
Excellent customer care from first making contact - very personable. An excellent service deep cleaning well used carpet and very good customer care follow-up. Service: General carpet cleaning
Angela Knight
Oct 11, 2020
Brilliant service. Excellent prices. Friendly staff. would definitely recommend
Tim Creed
Jun 29, 2020
Great service, job well done, polite friendly staff, carpet looked great, excellent service. Service: Carpet cleaning
C. Crane
May 07, 2020
Steve Chapman collected 2 rugs for cleaning over 2 weeks ago. I previously wrote a bad (1 star) review due to receiving no communication after more than two weeks and various phone calls and an email asking why it has not been returned. Amazingly, after reading my previous review, the rugs have been returned. There is still the issue of poor communications between proprietor and customer and workforce whilst on holiday. Anyway, because I have received them back, I have revised my review and given 2 stars now.
Sarah Overton
Oct 21, 2018
Absolutely fantastic service not only the treatments but also the rapid response times. I have repeatedly used Steve and his team for carpet cleaning, carpet and upholstery treatments such as protective Scotchgard for brand newncarpets and sofas, plus they can also treat carpets to prevent infestation of fleas etc if you have pets. Steve and his team are fantastic, reliable and I would highly recommend their company as I have used them repeatedly now for 8 years and never been dissapointed with the results!