Total Clean has been cleaning offices in London for over 15 years with competitive prices, fully trained staff which guarantees an unexcelled performance of its office cleaning services.
Served areas
- Central London, West End, City of London
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Total Clean Services Ltd provide a flexible, bespoke office cleaning service through experienced office cleaners to suit all the needs of a modern building. Based in London, we are always available to visit your offices, assess your needs and prepare a detailed written quotation for your office cleaning requirements.
Thank you for your interest in Total Clean. Your message was sent successfully and one of our team will be in touch with you very soon. Very happy with Total Clean - they provided us with a fogging service which was carried out very efficiently. The whole Total Clean Team were very polite & easy to deal with.
Total Clean is a family-run business, with the principles and ethics on which we were founded still very much at the heart of what we do today. We have a deeply held commitment to deliver excellent client satisfaction. Using our specialist knowledge and experience, we can help clients achieve a vastly improved and sustained standard of cleanliness in their work environment.
We are lucky enough to be in a position to support several charities and great causes, both locally and nationally, and are very proud that together, we're helping to make a difference. We're committed to acting responsibly in everything we do. For our clients, we are a reliable partner. For our employees, we are an attractive, long-term employer.
We are totally committed to our customers and to the quality of the service we provide, considering it our primary duty to generate the highest levels of client satisfaction possible. Total Clean was founded in 1988 as a contract commercial cleaning company specialising in cleaning offices. Since then, we have expanded and developed our cleaning expertise to cover a wide range of building types and businesses to include medical facilities, retail and leisure properties, car showrooms, schools and colleges and hospitality venues.
We have built an enviable reputation for delivering high-quality cleaning at cost-effective prices and pride ourselves on our record for high standards in customer service. In addition to regular contract cleaning, we also offer a range of expert complimentary cleaning services, including carpet cleaning services, window cleaning, hard floor cleaning, builder and end of tenancy cleans, waste management and janitorial supplies.
Reviews (15)
Jinxiu Wang
May 12, 2022
I am very disappointed about the service they have provided it. They didn't deliver the service they promised it, very poor quality and customer service, I ask for the manager giving me a call to solve the issue, nobody respond it. The whole thing make make me feel they just want your money, if they received it, they not really care afterwards.
Barrie Green
Mar 12, 2022
Ricky Baba
Jan 18, 2022
Dr. Alex Eskander
Aug 03, 2021
We had a Covid positive patient at the clinic at 0900. and had to close the clinic and reschedule all patients. we were advised to fumigate the whole place about 110 sq. meters. I phoned total clean and spoke to Phillip wondering if this can be done asap. He arranged for a team to come within 1 1/2 hour, job done in 1 hour and we managed to open the clinic in the afternoon. Thank you total clean for a fast, efficient nad responsive service. Dr Eskander Director The Gynae Centre, Harley st. London
Mallika M.
Jul 19, 2021
Trisha North
Jun 15, 2021
Organised deep clean fogging treatment for a residential property for a friend who had Covid. The team at Total Clean were very responsive and I was able to organise everything by phone. They then took the time to explain the treatment in detail and answer all questions for the homeowner. We were able to have the clean done the same day and gave great peace of mind. Would definitely recommend
Shannon De Luca
May 23, 2021
Total Clean insisted on full payment upfront, then failed to show for their booking. When they did arrive they did not clean the windows, the fridge, the oven at all. As it was an ex-builders clean everything was left very dusty and not clean. The cleaners had also left scratches all over the freshly polished parquet flooring. When I called the office, their response was simply "it was the builders not us.
It was clearly so dusty you didn't see the damaged floor until we cleaned it." My response, "it was actually the floor itself that has been repaired and freshly polished, so I can assure you I have pictures of a perfect, new floor before your cleaners arrived."On sending through pictures to the Total Clean office of the lack of clean, and damage, the cleaners came back.
The cleaners arrived several hours late again. Again the clean was not done, the fridge, the oven, the bathroom. This whole process took over 2 weeks. Total Clean simply offered a refund for the clean and refuse to submit their insurance details to my insurance company for the damage. I will never use Total Clean or recommend Total Clean again.
It was clearly so dusty you didn't see the damaged floor until we cleaned it." My response, "it was actually the floor itself that has been repaired and freshly polished, so I can assure you I have pictures of a perfect, new floor before your cleaners arrived."On sending through pictures to the Total Clean office of the lack of clean, and damage, the cleaners came back.
The cleaners arrived several hours late again. Again the clean was not done, the fridge, the oven, the bathroom. This whole process took over 2 weeks. Total Clean simply offered a refund for the clean and refuse to submit their insurance details to my insurance company for the damage. I will never use Total Clean or recommend Total Clean again.
Sherilin Ruiz Antigua
Apr 15, 2021
Raymond Shulman
Feb 27, 2021
There could never be a better name for this company as this is exactly what you get from them. Our flat was a total disaster thanks to the inconsiderate builders working in the flat below us. They removed all of the old Victorian lathe and plaster walls including the ceiling without any protection to our flat above. Our flat looked like the inside of a coal mine by the time Gustavo and his team were called in.
These guys showed up on time, were shocked to see the state of our flat but didn't grumble and got on with the job. We have a two story flat and a lot of stuff. Everything was covered with grime when we left them but when we returned the next day our flat was spotless and as lovely as ever. They completely erased the nightmare and even cleaned the inside of our fridge to boot!
That's what I call going the extra mile. I am certain they are the best and most thorough cleaners in all of London and we would not hesitate to use them again. Their attitude and work ethic and professionalism is second to none. They deserve far more than the 5 stars that I am allowed!
These guys showed up on time, were shocked to see the state of our flat but didn't grumble and got on with the job. We have a two story flat and a lot of stuff. Everything was covered with grime when we left them but when we returned the next day our flat was spotless and as lovely as ever. They completely erased the nightmare and even cleaned the inside of our fridge to boot!
That's what I call going the extra mile. I am certain they are the best and most thorough cleaners in all of London and we would not hesitate to use them again. Their attitude and work ethic and professionalism is second to none. They deserve far more than the 5 stars that I am allowed!
Andrew Kontoyianni
Feb 02, 2021
T. L.
Sep 30, 2020
I hired the company to do an end of tenancy cleaning for my 2 bedroom apartment. It was honestly one of the worse experiences I've had with a company. The boss Frank James, was very unresponsive at critical points. But the worst part was his complete lack of ethics and mismanagement of the situation. He gave a quote for the cleaning service which I agreed too and halfway through the cleaning demanded DOUBLE the agreed-upon price i.e. 190.
I offered to pay an extra 50 out of respect for the cleaning as that was okay so far but he insisted on DOUBLE and proceeded to take the cleaners midway through the job. I had already cleaned the place prior to his visit so the place was not in a state to warrant DOUBLE the price. I informed him of the number of rooms prior and he knew the services I required but still attempted to get DOUBLE the agreed price.
He forced his cleaners to leave before completion, leading to more issues and headache. After leaving, he continued to demand the DOUBLE for the uncompleted job! PLEASE DO NOT USE THIS SERVICE, unless you want stress and unprofessionalism
I offered to pay an extra 50 out of respect for the cleaning as that was okay so far but he insisted on DOUBLE and proceeded to take the cleaners midway through the job. I had already cleaned the place prior to his visit so the place was not in a state to warrant DOUBLE the price. I informed him of the number of rooms prior and he knew the services I required but still attempted to get DOUBLE the agreed price.
He forced his cleaners to leave before completion, leading to more issues and headache. After leaving, he continued to demand the DOUBLE for the uncompleted job! PLEASE DO NOT USE THIS SERVICE, unless you want stress and unprofessionalism
Lukas Rackauskas
Sep 11, 2020
Paul Rodrigues
Aug 23, 2019
Denise Cole
Richard Castro